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17
November 2009
eCogra
Completes Fifth Year Of
Responsible Gambling
Training
70
key online gambling personnel
working at eCOGRA-accredited
operations
in four countries received
responsible gambling training
from the standards and player
protection body this year, the
fifth in which courses have been
offered.
The
non-profit organisation's
Responsible Gambling manager, Tex
Rees conducted the courses
in-house at Online
Casino,
Poker
and sportsbook
operations.
The
course included tuition on:
- Identifying
and dealing with problem
gamblers and understanding how
a compulsion can develop,
concluding with role-playing
exercises and in-depth
discussion
sessions.
- Awareness
of what issues a problem
gambler faces.
- Perceived
numbers as opposed to actual
prevalence study
percentages.
- The
implementation of
eCOGRA
best practice standards and
requirements, including
practical sessions on gambling
websites where the dedicated
responsible gambling
facilities were analysed
critically, and the reasons
for inclusion in eCOGRA
standards
discussed.
- Advertising
standards, with examples of
gambling ads recently
criticised by the UK
Advertising
Standards
Authority.
Responsible
gambling ranks very high in
eCOGRA priorities for both social
responsibility and business
reasons, according to
Rees.
This
year is the fifth in which eCOGRA
has provided this professional
service to Fair and Safe
seal-bearing online gambling
venues across the online casino,
poker room, mobile,
Bingo,
live dealer and sports betting
platforms of the 145
international, tier one gambling
sites that are
accredited.
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